Information desk
Find our information desk on the first floor, where our advisors will help you with everything you need. Service hours: Mon-Thu: 10:00 am to 8:00 pm. Fri and Sat: 10:00 am to 9:00 pm. Sundays and holidays: 12:00 m to 7:00 pm
Premium Point
Find out the benefits of being a Premium Client of El Retiro. Come to the Premium Point located on the 2nd floor. Click here for more info.
Parking
We have two entrances to our parking lot, on Calle 81 and Calle 82. Click to learn the parking lot terms of use and the regulations of El Retiro Shopping Center.
Car Wash/Auto Spa
For those who want to take advantage of this time to wash their car while they shop, ProntoWash offers carwash service on the first underground floor by the Calle 81 and Calle 82 entrances.
Valet Parking
We have free valet parking service. Our valets are directly hired by the shopping center; they are friendly and highly qualified.
ATMs
Our shopping center offers ATMs for the following banks: Bancolombia, Scotiabank – Colpatria, Servibanca, Banco Popular, and BBVA.
Infirmary
We have immediate first-aid services, whenever you need it. First underground floor, Calle 82 entrance. Service hours: Mon to Sat: 11:00 am to 9:00 pm. Sundays and holidays: 11:00 am to 7:00 pm
Elevators
We have a panoramic elevator with capacity for thirteen people, it goes from the second underground floor to the fifth floor. There is also an internal elevator that goes from the first underground floor to the fourth floor.
Escalators
They are electromechanical stairs that take the visitor from the first underground floor to the third floor of the Shopping Center.
pay point
We have three automatic payment points located in basement 1 for the convenience of our clients when paying for parking.
Umbrella Wrappers
On rainy days we accompany you until you locate your transport. Our umbrella smoothing machines are useful and practical, you no longer have to carry your wet umbrella all over the mall.
electric vehicle charging
We have three automatic payment points located in basement 1 for the convenience of our clients when paying for parking.
ACECOLOMBIA
El Retiro Shopping Center is proud to belong to the Association of Shopping Centers of Colombia, Acecolombia.
